Job Description

Mercier Consultancy MD is excited to announce a unique opportunity for a Dutch Speaking Customer Service Advisor who is ready to relocate to the stunning landscapes of Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.

As a part of our dedicated team, you will provide exceptional customer support to Dutch-speaking clients, ensuring their experience is smooth and enjoyable. This position comes with the chance to develop your career in a dynamic environment while enjoying the Mediterranean lifestyle.

Key Responsibilities:

• Respond to inquiries from Dutch-speaking customers through various communication channels, including phone, email, and live chat.
• Deliver outstanding service by resolving issues and answering questions with professionalism and enthusiasm.
• Accurately document customer interactions to improve service quality and internal processes.
• Collaborate with other team members to share best practices and enhance overall customer satisfaction.
• Engage in training programs to continuously develop your skills and product knowledge.

Requirements:

• Fluency in Dutch (verbal and written) is essential; proficiency in English will be beneficial.
• Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn.
• Exceptional communication skills with a focus on customer satisfaction.
• Flexibility and willingness to relocate to Greece, embracing a new lifestyle and culture.
• A collaborative spirit with an ability to work independently when needed.
• Familiarity with CRM software and the ability to navigate technology efficiently.

What We Offer:

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. 2 Extra Salaries Per Year
5. Health Insurance
6. And Much More...

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