Call Center Representative Job at BCI Acrylic Inc., Lehighton, PA

V3BoSjU3WWpXcUxxZmtHd2d5eW96SmlUVFE9PQ==
  • BCI Acrylic Inc.
  • Lehighton, PA

Job Description

Call Center Representative- Hybrid Remote Position

Lehigh Valley Baths is a quickly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a full-time Call Center Representative to join our winning team. This is a hybrid-remote position. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.

General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowners information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners' information and important details of conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports

Qualifications:

  • Knowledge of sales and marketing principles and strategies
  • Must have prior call center experience or relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge --Training provided
  • Must be local to the Lehigh Valley area and be able to work both in-office and remotely.
  • Proficiency in relevant computer applications

This position offers a base hourly wage plus uncapped commission per quality appointment set.

Job Tags

Base plus commission, Hourly pay, Full time, Work experience placement, Work at office, Local area, Remote work

Similar Jobs

ProSidian Consulting, LLC

Environmental Justice Energy Infrastructure Consultant (EJE3) Job at ProSidian Consulting, LLC

Environmental Justice Energy Infrastructure Consultant (EJE3)Full-timeProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on... 

Weatherby Healthcare

California Facility Seeks a Locum Tenens Pediatric Hospitalist Job at Weatherby Healthcare

If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. ~ Must have active state license ~ BC or BE required ~ Call, Weekend call ~ NRP required ~20 deliveries per month ~ Deliveries...

Amerilife Group, LLC

FSA Client Account Specialist (Hybrid) Job at Amerilife Group, LLC

A national employee benefits provider is seeking a Client Account Administrator to handle the administration of Flexible Spending Accounts (FSAs) in a hybrid role. The ideal candidate will demonstrate exceptional attention to detail and strong Excel skills while effectively...

Carlsbad Tech

Travel Underwriter at International Medical Group Indianapolis, IN Job at Carlsbad Tech

Travel Underwriter job at International Medical Group. Indianapolis, IN.As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short... 

Four Seasons Hotels

Dry Cleaner/ Spotter/ Presser Job at Four Seasons Hotels

 ...Elements of the Job: Answers telephone calls from guests requiring cleaning or pressing services. Logs the request and goes to Guest Room to...  .... Sorts guest items for appropriate action (washing, dry cleaning, pressing or repair) and then processes the clothing in...