The Practice Office Manager will work closely with the Director of Nursing/COO to ensure optimal patient care and efficient patient flow from the reception department throughout the clinical areas. Plan and prioritizes work flow with the goal of maximizing the efficiency and quality standard of the medical office operations. Interact with the physicians, COO and Human Resources to establish and implement action plans designed to maximize the effectiveness of the office administrative operation. Creates policies and procedures focused on continuous improvement and solutions to daily issues. Works with Human Resources to ensure that each office location is properly staffed for efficient operation of daily business. Coordinates proper training process for all newly hired staff. Analyzes patient needs and practice objectives with employee competencies to position staff to most effectively utilize individual skills and strengths. Creates and maintains patient templates ensuring patients are scheduled in proper blocks of time for each physician. Works with the Billing Manager and billing staff to ensure proper procedures are followed during patient check- in and check-out to secure accurate patient financial data. Ensures that the reception staff maintains all patient information according to the established patient confidentiality policy. Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required. Verifies that all medical dictations are obtained in a timely and accurate fashion and sent out to referring physicians. Approves office staff work schedules, Paid Time Off requests and payroll timesheets as well as processes employee performance reviews in a timely manner. Communicates effectively to physicians and managers relative to all aspects of operations on a daily basis. Performs other duties as assigned.
What We Expect from You
What We Are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"
Make Someone's Day
Achieve Possibilities Together
Treat people with dignity
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About U.S. Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range: Please note that the salary range for this position will vary based on experience level, education and geographical location.
$85,000.00 - $100,000.00 / year
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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