Patient Care Coordinator Job at Legacy Oral & Facial Surgery, Wake Forest, NC

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  • Legacy Oral & Facial Surgery
  • Wake Forest, NC

Job Description

Patient Care Coordinator

Preservando is a trusted endodontic practice serving the Wake Forest community and beyond. We are dedicated to preserving our patients' oral health with compassionate, high-quality care. Our team is committed to making each patient feel comfortable and informed, providing endodontic services in a welcoming and supportive environment.

We are seeking a friendly and organized Patient Care Coordinator to manage the day-to-day operations. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the initial phone call to check-out. This position involves scheduling, managing patient records, and discussing treatment plans and insurance details, as well as assisting with various administrative tasks.

Essential duties include:

  • Serving as the first point of contact, greeting patients warmly and addressing phone inquiries professionally.
  • Scheduling appointments and maintaining an organized, up-to-date patient calendar.
  • Reviewing and discussing treatment plans, insurance coverage, and patient balances.
  • Accepting and accurately recording payments received in-office, via phone, or by mail.
  • Ensuring all patient information, including radiographs and paperwork, is updated and complete before each appointment.
  • Performing additional duties as assigned to support the practice's operations.

Benefits include:

  • Competitive pay
  • 401(k)
  • Medical, dental, and vision insurance
  • Paid time off (PTO) and holiday pay

Education and experience required:

  • High school diploma or equivalent
  • 1+ years of experience in a dental office
  • Endodontic experience, preferred.

Schedule: Monday through Thursday 6:40 a.m. to 4:30 p.m.

Job Tags

Work at office, Monday to Thursday

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