Job Description

Patient Care Coordinator

Preservando is a trusted endodontic practice serving the Wake Forest community and beyond. We are dedicated to preserving our patients' oral health with compassionate, high-quality care. Our team is committed to making each patient feel comfortable and informed, providing endodontic services in a welcoming and supportive environment.

We are seeking a friendly and organized Patient Care Coordinator to manage the day-to-day operations. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the initial phone call to check-out. This position involves scheduling, managing patient records, and discussing treatment plans and insurance details, as well as assisting with various administrative tasks.

Essential duties include:

• Serving as the first point of contact, greeting patients warmly and addressing phone inquiries professionally.
• Scheduling appointments and maintaining an organized, up-to-date patient calendar.
• Reviewing and discussing treatment plans, insurance coverage, and patient balances.
• Accepting and accurately recording payments received in-office, via phone, or by mail.
• Ensuring all patient information, including radiographs and paperwork, is updated and complete before each appointment.
• Performing additional duties as assigned to support the practice's operations.

Benefits include:

• Competitive pay
• 401(k)
• Medical, dental, and vision insurance
• Paid time off (PTO) and holiday pay

Education and experience required:

• High school diploma or equivalent
• 1+ years of experience in a dental office
• Endodontic experience, preferred.

Schedule: Monday through Thursday 6:40 a.m. to 4:30 p.m.

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