Job Description

Job Description

Job Description

Company Name: Transportation Management Services Inc. (TMS)

Position Type: Fixed Term Contract

Reports to: Associate Director Operations

Location: Kansas City, Missouri, United States

ABOUT TMS:

Transportation Management Services Inc. (TMS) is the global leader in ground transportation management, logistics, mobility, and venue solutions, renowned for delivering top-tier services for the world’s most complex events with unwavering confidence and integrity. With over 30 years of industry experience, we proudly reflect on managing transportation for more than 1,450 events and contracts, safely transporting over 120 million passengers.

Our prestigious portfolio includes supporting events such as the FIFA World Cup™, Olympic Games, Formula One, NBA, Kentucky Derby, Coachella, and major corporations like Microsoft and Google. We also support citywide events and trade shows such as NAHB, NAB, SEMA, NACS, and ICSC. Our aim is to be distinguished by the quality of our work, Our fostering a legacy of trust and superior performance.

TMS is honored to be delivering the KC2026 Transport Mobility Plan for the Tournament this summer in partnership with HNTB and Burns & McDonnell. Guided by our vision “United by One Goal,” our mission is to ensure the transportation experience for the World Cup is seamless, memorable, and distinctly Kansas City.

POSITION OVERVIEW:

We are seeking a Depot Manager to assist with the planning, delivery and operations of a world-class transportation operation for a major international sporting event. This is a fast-paced and dynamic role, ideal for professionals with a passion for large-scale event operations.

As the Manager of the Depot team, you will develop plans for the efficient operations of the Depot. Ensuring excellence through comprehensive planning, testing, and operations. Your work will be critical to enabling seamless transport operations that meet the highest international event standards.

All applicants must be legally authorized to work in the United States.

KEY RESPONSIBILITIES:

• Provide overall operational leadership for daily depot activities, ensuring effective allocation and deployment of drivers and vehicles in accordance with approved rosters and service plans.
• Lead and coordinate depot teams to ensure buses are correctly staged, positioned, and sequenced to meet dispatch timelines and operational priorities.
• Maintain continuous situational awareness across the depot, with a strong focus on vehicle movements, pedestrian safety, depot access control, and compliance with health and safety standards.
• Serve as the primary communication link between drivers, depot supervisors, dispatch, and external stakeholders, ensuring timely and accurate information flow.
• Oversee and authorize adjustments to driver assignments, vehicle allocations, and route or service changes in response to operational requirements or real-time conditions.
• Implement revised bus operating plans, schedules, and service strategies as directed by senior management and the Transport Operations Center (TROC).
• Ensure verification of vehicle identification, trip sheets, and dispatch documentation to confirm correct vehicle sequencing and service readiness.
• Monitor depot performance in real time, identifying delays, incidents, or operational risks and escalating issues promptly to the TROC as required.
• Lead incident response and initial investigation within the depot, ensuring accurate reporting, documentation, and follow-up actions.
• Demonstrate flexibility in working hours and availability, recognizing the dynamic and time-critical nature of event transport operations and the requirement for extended or irregular shifts.

PROFESSIONAL CONDUCT

• Represent TMS professionally in meetings, briefings, and coordination forums.
• Maintain accurate documentation and records within company systems.
• Communicate clearly, promptly, and effectively with internal and external stakeholders.
• Be flexible with working hours — this role will require extended hours, weekends, and event-period commitments.

SKILLS & KNOWLEDGE:

• Comprehensive understanding of bus depot operations, layouts, workflows, and staging principles.
• Working knowledge of driver welfare principles, fatigue management, and duty-of-care obligations.
• Proven leadership and people management skills, with the ability to motivate teams and manage performance under pressure.
• Strong decision-making and problem-solving skills, with the ability to adapt quickly to changing operational conditions.
• High level of teamwork, initiative, and resilience in fast-paced environments.
• Strong knowledge of scheduling, dispatch processes, and time-critical transport operations.
• Familiarity with Kansas City transport corridors, and surrounding road networks is advantageous.

QUALIFICATION & EXPERIENCE:

• Demonstrated operational experience in transport, depot, or fleet management roles, or an equivalent combination of education, training, and experience that supports successful performance of the role.
• Previous experience supporting major events, special events, or large-scale transport operations is highly desirable.
• Must be 18 years of age or older.
• Ability and willingness to work flexible hours, including early mornings, evenings, weekends, and event or match days.
• Physically capable of working in a depot environment, including prolonged standing and walking, and handling light equipment, barriers, or signage as required.
• Fluent in English; multilingual or bilingual capability is an advantage.

The employee’s responsibilities reflect the current needs and requirements of the Company as at the date of issuing this position description. However, the services that the employee is required to provide may change over time as circumstances dictate.

TMS is proud to be an Equal Opportunity Employer (EOE).
We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

Be part of the team delivering world-class mobility for the FIFA World Cup 2026™.

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