Job Description

Step into an exciting career with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, located in beautiful Greece! This role offers a fully paid relocation package, enabling you to embrace a new lifestyle while enhancing your professional skills. As a key member of our customer service team, you will assist Italian-speaking clients by addressing their inquiries and providing outstanding support. This is a fantastic opportunity to grow your career in an international environment and immerse yourself in a rich cultural experience. If you are passionate about customer service and ready for a new adventure, we would love to hear from you!

Responsibilities

• Deliver exceptional customer service to Italian-speaking clients through phone, email, and chat interactions.
• Efficiently resolve customer inquiries and issues, ensuring a satisfactory experience.
• Maintain a comprehensive understanding of our products and services to assist customers effectively.
• Document customer interactions accurately in the company's CRM system.
• Work collaboratively with team members to foster a supportive and effective working environment.
• Participate in ongoing training to continuously enhance your knowledge and skills.
• Contribute ideas to improve processes and customer experience.

• Fluent in Italian and English, both written and spoken.
• Excellent communication skills with a focus on customer satisfaction.
• Able to thrive in a fast-paced, team-oriented environment.
• Prior customer service experience is a plus but not mandatory.
• Proactive approach and strong interpersonal skills.
• Willingness to relocate to Greece and embrace a new culture.
• Positive mindset with a genuine enthusiasm for assisting customers.

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )

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