Job Description

We’re looking for a North America HR Manager to support our team across the U.S. and Canada. This role combines HR business partnering and recruiting , working closely with leaders and employees to support growth, hiring, and day-to-day HR needs.

This is a hands-on role in a growing, mid-sized professional services firm—ideal for someone who enjoys both building and executing.

Key Responsibilities

HR Business Partnering

• Act as the main HR contact for North America managers and employees
• Support employee relations and team engagement
• Handle employee relations matters with maturity, ensuring fair and consistent resolution while maintaining confidentiality
• Provide practical guidance to leaders on people-related topics
• Partner with global HR team

Talent Acquisition

• Lead hiring for key roles across North America
• Manage the full recruiting process from role definition through offer
• Work with internal teams and external partners to source candidates
• Ensure a high-quality hiring process and candidate experience

Employee Support

• Serve as a trusted, approachable resource for employees
• Drive employee lifecycle processes (onboarding (along with HR OPs team), engagement, employee connects, and exits) while serving as a trusted advisor to employees on workplace matters
• Provide coaching and support on workplace issues

HR Operations Coordination

• Partner with teams handling payroll, benefits, and compliance on initiatives as needed
• Help ensure smooth execution of HR processes
• Collaborate with payroll, benefits, and compliance teams to drive effective HR operations.
• Leveraging a deep understanding of US HR policies and their interlinkages with global HR frameworks.
• Apply a systems-thinking approach to connect processes across geographies, ensuring alignment, compliance, and operational excellence

What We’re Looking For

• ~10+ years of HR experience
• Strong background in both HRBP and recruiting
• Experience working in a global model with global teams, particularly with India and the UK
• Experience in professional services or similar environments preferred
• Comfortable working in a hands-on, evolving environment
• Strong communication, judgment, and problem-solving skills

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