Job Description

Communications Manager

The Communications Manager is responsible for developing, executing and assessing all internal Team Member communication across the property. Specifically, the Communications Manager strategizes and plans communication for Company programs, manages and audits existing communication campaigns, and collaborates with Marketing to create and distribute engaging communication content.

Essential Functions:

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
• Ensure all communications are prepared for review/sign-off timely prior to distribution to team members.
• Ensure all communication content is relevant, professional, engaging, and developed to resonate with our entire team member population.
• Develop strong relationships and facilitate internal outreach utilizing key departmental partnerships with Marketing, and benefits/community partners.
• Continuously assess, recommend and initiate ongoing communication strategies to successfully engage Team Members across the property across topics including, but not limited to, building/reinforcing Graton Resort & Casino culture, training & education initiatives, benefits & wellness, departmental announcements, and business and leader updates.
• Collaborate with Marketing to create and distribute communication that engages our Team Members weekly by email (i.e. recognition programs, Team Member activities & programs, work anniversaries).
• Strategize and plan communications for Graton Resort & Casino's outreach/donations programs.
• Create marketing collateral and manage all current communication campaigns and internal channels (back of house televisions, ADP(HRIS), weekly email) for event marketing, volunteerism, benefit program rollouts, and property updates.
• Manage and create engaging content on social media platforms (Linkedin/Indeed/Glassdoor) for engagement and recruitment initiatives.
• Produce content and rollout plans for benefits webinars and seminars.
• Manage and audit all communication campaigns and emails for new programs, existing programs or changes to the business. This includes communication distributed through HR, communication campaigns, business updates, and notice requests from other departments.
• Working in partnership with PR team to communicate through external/internal channels for Best Places to Work surveys, award nominations/community recognition.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.

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