Job Description
Tao Group Hospitality offers competitive benefits for all full-time team members
such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
POSITION SUMMARY:
Assists Servers & Cocktail Servers in steps of guest service, and resets tables
in a speedy, professional, and effective manner. Interacts with the dining
room/lounge guests, fellow team members, and supervisors in a polite and
courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate the needs of the guests
- Maintain the general cleanliness and orderliness of the tables and
surrounding area including floor
* Communicates the needs of the guests to Front-of-House and Heart-of-House
support staff, servers, managers, and chefs
* Deliver, fill, and re-fill water, as requested by guests and/or directed by
servers
* Clears and resets tables, and cleans table area, including banquettes, during
service
- Helps ensure guest satisfaction through active participation in service
- Maintain general cleanliness of stations and the entire venue
- Complies with Department of Health and company sanitation standards
- Properly sets-up floor and side stations, performs side-work and other
opening/closing procedures as directed by management, including:
1. Responsible for making sure all tables and chairs/banquettes are clean and
free of debris
2. Sets tables with proper settings
3. Wipes down chairs, tables, and banquettes
4. Stocks side-stations with prescribed supplies
5. Completes opening duties as assigned or directed
6. Completes closing duties as assigned or directed
* Participates in, when available, marking tables for upcoming courses (apps,
entrees, desserts)
* Reports all breakage, and damage of equipment or furniture immediately to
management
- Attends and participates in daily pre-service meetings
- Attends and participates in any training sessions or departmental meetings
- Learn by listening, observing other team members, and sharing knowledge while
leading by example
- Portrays a positive and professional attitude
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting
hotel environments
* Works as part of a team and provides help and support to all fellow team
members
* Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
* Tao Group Hospitality in-venue Busser training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience preferred
- Previous Busser experience preferred
- Previous experience in a high-volume restaurant/nightclub/lounge
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are
representative of those a team member encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to
read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds,
and smoke, the severity of which depends upon the guest volume
* May work extended hours irregular shifts, evening and/or weekend shifts, and
holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and
holiday work may be required
* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working
environment
* Maintain a professional, neat, and well-groomed appearance adhering to
Company standards
* Must be effective as part of a team; ability to interact with internal and
external customers, managers, and co-workers in a professional, courteous
manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment
experiences through its portfolio of restaurants, nightclubs, lounges, and
daylife venues. The company operates branded locations across the globe,
featuring a collection of widely recognized hospitality brands including TAO,
OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight
Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group
Hospitality is part of Mohari Hospitality, an investment firm focused on the
luxury lifestyle and hospitality sectors. With over 25 years of industry
experience, Tao Group Hospitality consistently sets the bar for guest
experiences by delivering unforgettable entertainment with innovation and
creativity at the core. The company strives to exceed expectations and
continually reinvent the future of hospitality through its owned operations as
well as joint venture and managed properties.
Job Tags
Full time, Work at office, Immediate start, Shift work, Weekend work, Afternoon shift