Assistant General Manager - Tatte Burlington Job at Tatte Holdings, LLC, Burlington, MA

V3A1QTZyY3JXNkxzZUU2NWlTaW96NW1kUWc9PQ==
  • Tatte Holdings, LLC
  • Burlington, MA

Job Description

Job Description

Job Description

When you step inside of a Tatte Bakery & Café you instantly feel comfortable and inspired. It’s a space where you can be yourself. You will be surrounded by the best of everything: authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you!

The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid or closing shift dedicated to the overall guest experience. In the absence of the GM, the AGM will assume all GM responsibilities. The AGM will work side by side with the front-of-the house team by leading and inspiring them to exceed our guest’s expectations at every opportunity. This will be achieved by providing exceptional service that is authentic, genuine, warm and welcoming while upholding the execution of Tatte service and product standards.

Summary of Responsibilities

  • Supports the GM in ownership of the business and ensuring that the day to day operations run smoothly
  • Models authentic, warm guest experience and instills great service in team
  • Successfully identifies individuals that embody Tatte’s cultural values and supports recruiting, hiring, and training of new talent to ensure outstanding guest service
  • Demonstrates people performance management skills with the ability to identify talent and develop managers and hourly team members
  • Possesses capability to lead and navigate hard conversations
  • Continuously upholds Tatte brand and visual standards
  • Leads team members through effective and efficient operational execution
  • Ensures Food Safety in the café
  • Supports the GM in café-level change management activities to ensure effective and accurate communication of new product, service and operational information
  • Contributes to food, labor and controllable costs that are consistently within company guardrails
  • Helps GM to own café administrative requirements
  • Other duties as assigned

Working Conditions / Essential Functions

  • Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and as emergencies arise)
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds.

Position Requirements

  • Minimum 1 year of experience working as a manager, preferably in a high-volume, full service and/or polished fast casual restaurant
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • High School education or equivalent

Preferred Skills

  • Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management
  • Proficient in Microsoft Office including Word, Excel, Outlook
  • Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX
  • ServSafe, Allergen and ChokeSaver Certifications

Our Benefits and Perks

  • Competitive pay (typically AGM pay ranges from $65k-$79k+, depending on experience)
  • Quarterly bonus program
  • Paid vacation and sick time
  • 401(k) (with a vesting match)
  • Free employee assistance programs
  • Flexible schedule with no late nights
  • Health, dental and visual insurance
  • Free meals and drinks
  • Exciting potential for growth

Please note that Tatte is an E-Verify employer. #

Job Tags

Hourly pay, Casual work, Work at office, Flexible hours, Shift work, Weekend work, Afternoon shift

Similar Jobs

Gpac

CDL A Driver Needed in Midland Job at Gpac

 ...TRAIN: We are seeking a dependable and safety-focused CDL Concrete Driver to operate ready-mix concrete trucks and deliver concrete to commercial and residential...  ...all times. Qualifications Valid CDL Class B or A license (air brakes required). Clean driving record... 

Dealervero

Front End Web Developer Job at Dealervero

 ...Web Developer Job Duties: Regular exposure to business stakeholders and executive management, as well as the authority and scope to apply your expertise to many interesting technical problems. Candidate must have a strong understanding of UI, cross-browser... 

Turing

AI Legal Researcher & Annotator for LLMs Job at Turing

An innovative AI company is seeking legal professionals to review and evaluate model outputs against complex U.S. legal scenarios. Candidates must possess a Juris Doctor (J.D.) and have experience in applying U.S. law. This role involves assessing legal reasoning accuracy... 

Virtual Vocations Inc

Branded Content Writer Job at Virtual Vocations Inc

 ...Working remotely, the full-time National Branded Content Writer will develop branded content for advertising partners, collaborating with the Branded Content Editor and revenue team to create thought leadership campaigns in Axios' Smart Brevity style.Key responsibilities... 

Dental Care Alliance of Steeplechase

Orthodontist Job at Dental Care Alliance of Steeplechase

 ...Part time Orthodontist We have the latest in new edge equipment. We foster a great work business balance for our employees...  ...procedures. Benefits ~401(k)~ Disability insurance ~ Free parking ~ Health insurance ~ Life insurance ~ Signing bonus Shift...