Job Description
Join a team where your empathy meets expertise. Randstad is hiring Appointment Schedulers for a thriving Birmingham practice. Supporting several physicians, you will act as the essential link between patients and their care. If you are a detail-oriented communicator ready to manage a high-volume schedule with a patient-first mindset, apply today to help us provide seamless, well-coordinated care.
salary: $17 - $17.01 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
What You’ll Do - Direct Patient Flow: Act as the primary liaison for all telephonic patient interactions.
- Optimize Schedules: Manage provider calendars to ensure clinic efficiency.
- Facilitate Communication: Expertly route calls to clinical representatives and internal departments to provide timely patient resolutions.
What You’ll Need - Technical Expertise: Advanced proficiency with multi-line telephone systems and complex medical scheduling software.
- Exceptional Communication: Natural interpersonal skills with the ability to connect authentically with patients and colleagues from all walks of life and diverse cultural or educational backgrounds.
- Problem-Solving Mindset: Analytical reasoning skills to navigate scheduling hurdles and find creative solutions for patient needs.
- Adaptability: Proven ability to remain calm, professional, and effective in a fast-paced, high-pressure clinical environment—whether working independently or as part of a collaborative team.
- Digital Literacy: High level of comfort with office technology, MS Office, and Electronic Medical Record (EMR) systems.
- Integrity & Discretion: A deep commitment to patient privacy and a strict adherence to HIPAA regulations and confidentiality guidelines.
Skills
- Patient Scheduling (6 months of experience is required)
- CPT Codes
- Confidentiality
- Insurance Verification
- Customer Service
- EMR (6 months of experience is required)
- Medical Office (6 months of experience is required)
- Communication
- Call Center Support
- Appointment Scheduling
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Shift work