Ready to bring your organization skills and customer service mindset to a role where every day moves fast and every interaction matters? Join our team as a Scheduler in El Dorado Hills and become the connection between our dental clients and our production team. If you love problem-solving, helping customers, and keeping operations running smoothly, this Scheduler opportunity was built for you.
At Frontier Dental Lab, we harness advanced digital dental technology to deliver precise, high-quality restorations that dental professionals can rely on. Specializing in cosmetic dental lab services, we partner with dentists to create custom crowns, veneers, and aesthetic restorations tailored to each patient's needs.
With state-of-the-art facilities in Sacramento, CA; El Dorado Hills, CA; and Vancouver, BC, Frontier Dental Lab provides a full spectrum of dental lab services, including expertly crafted dental implants known for their precision and durability. Our high-quality dental prosthetics are meticulously designed to ensure functionality and aesthetic appeal.
We're part of a fast-growing dental laboratory group dedicated to precision, teamwork, and exceptional customer service. Our mission is simple: deliver high-quality dental solutions while supporting a workplace where employees feel valued, empowered, and supported. As a Scheduler, you'll work alongside a collaborative team that believes great customer service and strong communication drive success.
As a Scheduler, you're the hub of communication between dental offices and our lab. You'll answer calls, communicate shipping timelines, and adjust schedules to keep cases moving efficiently. Your customer service skills will shine as you build relationships with dental offices, ensuring every interaction reflects the high standards we hold for customer service. Every Scheduler plays a key role in creating a smooth, reliable experience for our clients.
Full-time position Monday Friday 8:30 AM 5:00 PM
$19.65 $25.30 per hour depending on experience
Full-time benefits include: Medical, Dental, Vision 401(k) with company match Paid time off and holidays Life insurance, disability coverage, and supplemental coverage
As a Scheduler, you will: Provide exceptional customer service to dental offices via phone and email Schedule new incoming cases accurately in the system Coordinate case timelines and adjust production schedules as needed Communicate shipping updates and scheduling changes to customers Track cases, update records, and maintain accurate documentation Monitor rush cases and ensure on-time completion Collaborate with production teams to resolve scheduling issues Maintain high standards of customer service and professional communication
Strong customer service experience required Experience working as a scheduler, coordinator, or similar role preferred Strong verbal and written communication skills to interact with team members, supervisors, and dental offices. Strong organization, multitasking, and time management abilities
Ability to collaborate with colleagues and contribute positively to a team-oriented environment. Comfortable working in a fast-paced environment Proficiency with basic computer systems and Microsoft Outlook Dental industry experience is a plus but not required
If you're a detail-oriented scheduler who takes pride in delivering outstanding customer service, we want to meet you.
Take the next step in your career and apply today. Our hiring team reviews applications quickly, and qualified candidates can expect to hear from us within 48-72 hours
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